Contact Us

We are committed to providing excellent and extraordinary customer services to all of our customers. We offer a UK-based and friendly Customer Services team promptly addressing customer inquiries, ensuring that calls are answered within three rings – without automated call menus.

 

Our Customer Services team is well trained and possesses a deep understanding of customers’ business energy needs. The team wholeheartedly strive to not only meet customer expectations, but also consistently uphold our commitment to fulfil our customers’ needs.

 

We have gathered an outstanding track record, with over 80% of reviews rated 5-star on Trustpilot.

 

 

Live Chat

 

We understand that as a business, you may encounter various needs, ranging from contracts renewals, premises relocation to seeking consultancy on reducing your business energy bills. We understand that your time is valuable, and you may not always be available to make a phone call to address these inquiries.

 

To ensure seamless communication, we have implemented a user-friendly chat feature accessible by clicking the button located at the lower right corner of the website. Enter your queries or requests, and our Customer Services team will promptly cater your needs during business hours.

 

Or you may visit our Blogs or Frequency Asked Questions (FAQs) pages where those may answer your queries.

 

 

In an Emergency

 

If you are in Gas or Electricity emergency, please browse this page.

 

 

Find out the location of our office:

 

• D-ENERGi Business Complex, Unit D, Madison Place Central Park, Manchester, M40 5AG
• 0800 781 7626 
  Business hours:
  Monday to Friday, 8am – 5:30pm