Though power cuts are not a common occurrence they are not unheard of either and so it is important to be aware of what to do in the event of one. The first step should always be to check the trip switch which can be found in your fuse box (if you don’t know where this is it is vitally important to locate it and make yourself familiar with it now in case of an emergency). The trip switch only trips when there is a problem with the wiring of the internal circuit and not the incoming supply. You can test this by following these steps: Make sure the Trip switch is in the ‘On’ position Press the ‘push to test’ button If this doesn’t trip the switch then there is no incoming supply of electricity If the switch does trip then it is either because of a faulty appliance, a light may have gone or there is an issue with the internal wiring.   Once you have confirmed that it is not an internal fault you need to check to see if other buildings in the area have been affected as this will be one of the questions you are asked when you contact your Distribution Network Operator. Finally, once you have established whether it is an issue with your supply or a localised problem you must contact your Distribution Network Operator. The country is broken up into LDZs (Local Distribution Zones) and each one is maintained by a different Distribution Network Operator. To find out which company you need to contact and the relevant telephone number please follow this link. Important things to help you prepare for, and get through, a power cut: Always make sure you have candles or torches in an obvious and easy to reach place, make sure any lit candles are placed in a safe place and are not left unattended Leave at least one light switch turned on so that you know when the power has returned If possible keep everyone in one room and wrap up warm if it’s winter As far as possible unplug electrical appliances Once power has returned make sure that any food in freezers has not thawed   It is always wise to be prepared for these circumstances and to be aware of the location of your fuse box and how it works. These simple steps will help you to deal with a power cut efficiently and hopefully minimise the length of time you are without power.

  D-ENERGi team up with the Care Chanel! It will involve going out to interview D-ENERGi customers, and asking what experiences they found of the switching process to become a D-ENERGi customer, and more importantly operational savings made by the care home. Watch this space!!

  D-ENERGi are delighted to contribute a donation amount of  £1096.15 for  University Hospital South Manchester. (UHSM) Raising funds for Wythenshawe Starlight Children’s ward which will go to funding life saving equipment.  A target was set raise additional oxygen saturation monitors for all of the 30 beds on the ward which will make a real difference saving children’s lives. The UHSM Charity improves the services provided by the hospital. The Charity provides additional equipment and services to enhance the patient and carer experience and provides funding for high quality, innovative research programmes. Zico Ahmed of D-ENERGi stated “I would like to thank all the D-ENERGi staff for all their hard work they put in on a day to day basis which allows the business to contribute each year to several charities from the business profits each year” If you would like to donate or find out more please click on the following link to visit there website http://www.justgiving.com/uhsm

  A perth based energy supplier Scottish and Sothern energy which operates under the following energy brands Southern Electric, Scottish Hydro and Swalec has announced that it will end unsolicited calls. This follows a record fine by the regulator OFGEM for mis-selling gas and electricity. This decision to close telesales will effect 70 posts in Thatcham, Berkshire and about 30 back office roles. Learn more on this news at  http://www.bbc.co.uk/news/uk-scotland-scotland-business-23731428