Our Values

Our Values

1. Deliver a service to be proud of. We show pride, enthusiasm and dedication to what we do. We are committed to selling and delivering marketing leading electricity and gas energy service and products.

2. Profitable growth. Seeking sustainable, profitable growth by encouraging relentless pursuit of our vision and goals, by speed of action, innovation and leadership in all of our chosen business activities.

3. Customer service excellence. We are dedicated to satisfying customer needs and honouring commitments we have made with them. Happy customers are everything to us!

4. People are the heart and soul of D-ENERGi. We are professional high performing team players focused on delivering, the best results. We aim to attract, develop and retain our best people. Striving for a workplace where opportunity, openness, enthusiasm, diversity, and sense of purpose combine to provide rewarding professional experience that promotes fairness, dignity and respect for all employees.

5. Accountability & Empowerment. We accept our own individual and team responsibilities. We take responsibility for our own performance in all of our decisions and actions. Here at D-ENERGi We empower our talented team to take the initiative and to do what’s right!

6. Build open and honest relationships with communication. All team members, customers, suppliers are encouraged to openly share their opinion and views. Irrelevant of position within the company and status.

7. Respect & Integrity. We treat our team members, customers and suppliers with mutual respect. We employ the highest ethical standards, demonstrating honesty and fairness in every action we take.

8. Agility. We believe our future depends on speed and flexibility, responding resourcefully to fast changing needs is the only road to success.

9. Social responsibility. To give away a percentage of our profits to registered charities each year. We aim to make a positive difference and take social responsibility. We aim to make a positive difference in the communities and markets in which we operate.

10. Above all Understanding Teamwork & Positivity. We are a team and together we build a family spirit. We all understand that here at D-ENERGi we achieve so much, that which no one individual can achieve alone. Our team is supportive of each other efforts, loyal to one another, and care for each other at times of need.

• We are one of the few totally independent UK energy providers.

  D-ENERGi already holds a significant market share of SME business in the UK.  You can be rest assured D-ENERGi is a business which will set out to consistently exceed expectations.

• D-ENERGi VAT & Climate Change Levy (CCL) Energy Rebates team.

  Not all organisations are liable to pay for VAT & the Climate Change Levy on there supply of gas and electricity these can be various from care homes to charities. We have a dedicated rebates team. If you feel you may have been overcharged on your electricity and gas bills do not hesitate to contact our VAT & CCL Rebates team.